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Bacon roll ordered at 09.28 at Worcester store. Arrived 16 minutes later - bearing in mind there were only 10 people in the cafe. Staff more concentrating on banter. Said roll arrived at 9.42 burned sent it back. New one arrived 10 minutes later by which time the tea was stone cold. Comment from server to the effect that the roll arrived in that state. sorry, do not take that. sloppy service and poor customer service. to add insult to this second bacon roll cold.
10 months ago
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Marks And Spencer has a 2.8 average rating from 2,204 reviews

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