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"Caroline"
Has changed dramatically from years ago, gone downhill so much it's actually sad. Clothes are nowhere near the quality, the sizing is all over the place and unreliable, and returns are a nightmare, where they used to be straightforward. I've lost the will to risk shopping from them, it's just too much trouble and life's too short.
10 months ago
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Marks And Spencer has a 2.8 average rating from 2,204 reviews

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