Zero star. M&S have lost all credibility, not only in the quality of their merchandise but their customer service. I purchased 3 zip wool cardigans, all of which the zip pulley broke within a year. My disabled elderly father is paralysed so was not putting on and taking off the cardigans throughout the day, neither was he wearing them through the summer months. If you want zip up clothing to last longer than 6 months, buy elsewhere; M&S are apathetic in dealing with customer concerns and complaints. utterly appalling.
9 months ago
Marks And Spencer has a
2.8
average rating
from
2,204
reviews
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