Marks and Spencers-poor Marks and Spencers-poor To the person who packed my fruit gift hamper, kindly sent by friends of mine- You could SEE the bananas were blackening,you could SEE the grapes were unfresh and falling off from the stem, you could SEE the mandarins were discoloured- VERY POOR MARKS AND SPENCERS updated review-AWFUL SERVICE, after being promised a replacement basket, then hearing nothing,I sent a comprehensive email plus pictures to M and S ,this had been a gift sent to me, so I had no receipt, but I detailed all the numbers on the box, I enclosed images showing banana skins and cut open bananas with black patches on skin and flesh-inedable-soft grapes which has fallen from the stem,old,satsuma with brown patches on the skin,and one which later proved dry inside-poor quality fruit-today,after ineptitude for 4 days,on 19/4/24,5 days later I spoke to a superviser, he questioned 'black' bananas!!!!?-I call any banana with black patches on the flesh unappetising and inedable!-I can't have the promised replacement as they would notify the sender, and I certainly do not want to upset my friends. BEWARE SENDING ANY FRUIT GIFT FROM MARKS AND SPENSERS,AS I'VE EXPERIENCED, IT WILL NOT BE FRESH,AND YOU WILL BE PALMED OFF WITH OLD STOCK,APPALLING.[trying to add photos but am not being allowed to]