subject: Disappointed with m&s croydon cafe Experience I recently visited the M&S Croydon cafe, hoping to enjoy a satisfying meal, but to my dismay, the experience fell far below my expectations. The FOOD I ordered was a complete letdown in quality and quantity, and it certainly did not offer any value for MONEY. The FOOD served was below par, lacking the expected freshness and flavour that one would associate with a reputable BRAND like M&S. Moreover, the portion size was notably small, leaving me unsatisfied and overcharged for what was provided. As a customer who expects a certain standard from a well-known BRAND such as M&S, I must say that this experience was truly disappointing. I believe that establishments must uphold their reputation by delivering consistently high-quality products, which, unfortunately, was not the case during my visit to the M&S Croydon cafe. I hope this feedback serves as an opportunity for the cafe to reassess and improve the quality of its offerings so that future customers can enjoy a more satisfactory dining experience.