Looking for a new dishwasher went on their website and was somewhat disappointed with very minimal info re secification of the chosen dishwasher. Tried to ask the assistant about other features and accessories of the machine but she just replied that they only guarantee whats listed (saying this is info they get from manufacture - strange how some other sellers can give complete spec lists! and M&S can´t). A supervisor who I spoke to after that would not confirm that the model they supply will have exact spec and extras as listed by Bosch in their tech spec. They told me to go to Bosch to ask for full spec so I did but they would not confirm that what they supply will have what the manufacturer states it should have. If there is anything missing they will not accept that the dishwasher isn´t as described - unbelievable!!! Just lost themselves a customer as they seem to be ignorant and did not appear to care if customer goes elsewhere (my neighbor is looking for a cooker - will not buy now from them either). Don Norton - Unbeatable.co.uk