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Anonymous
The plant I had delivered was sent in a 1" deep box designed to fit through a letterbox. The postman rang the bell because the box had burst open (because football was too big) & contents hanging out. I rang M&S, the operator was brilliant & got me a replacement sent the following day. Although not as bad, the box again was open & the plant in much better condition (the first one ad been broken & badly damaged). Although I was grateful for the gift, I would advise anyone against ordering from M&S flowers.
6 years ago
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Marks And Spencer has a 2.8 average rating from 2,204 reviews

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