I used the taunton branch today for the first time, I have always used Weston super mare and had really good service. But Taunton was a shock I found an assistant in a denim shirt asking where I could find certain clothes she showed me 2 black dresses in her department when I asked her about t shirts she pointed they were down the front and left me to go looking for them, which I couldn’t find. Took what I did have to the changing room, only 6 items was hard to choose but the assistant assured me just shout and they would be swooped over, I shouted nothing I had to get drsssed come to the front asked hubby where assistant was he didn’t know gave up so went up to customer services and ordered on line, then we paid for hubbys clothes and met a really lovely lady who actually wanted to make conversation with us, I commented and said someone actually friendly here and told her of our experience, she thought all staff treated customers the same definitely not, on stock wish they stocked more of the basic range especially the t shirts v necks part of most people staple wardrobe