Tried to buy an e gift card online, spent 45 mins having to repeat the form process as kept getting a 'problem try again' notice on clicking to pay. Live chat also not working - tried this twice and got cut off twice before could get any answers. Phoned customer services and spent 7 minutes trying to buy over the phone then got silence (phone still working). How on earth does this company function? Ridiculous as no-one knows what's wrong or able to help!!
5 years ago
Marks And Spencer has a
2.8
average rating
from
2,204
reviews
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