When we come into your Newcastle store it is always a lovely experience. Amela and Peter on Gents are so helpful and cheerful helping my husband in any way they can. Being a lady who has difficulties Amanda on ladies always makes her way to help. She gives me good genuine advice on what she thinks would suit me. She goes out of her way to look around and bring items to me. I always go home happy with my purchase. We even went into the store when a soft tag had been left on a purchase from another shop0 causing the bleeper to go. Suzie the security guard was lovely and told us not to worry. Checking items for us. Now we can laugh when we see her she is so cheerful.