I ordered two large cheesecakes for my sons 21st. Received an email and a text to confirm that they were ready for collection. When I went to the store they advised me they hadn’t been delivered and suggested I could have some of their cheesecake slices instead. I explained that it was for my sons 21st and slices wouldn’t work. They didn’t care just said we will give you a refund. Nothing I could do at 5.30 pm on a Saturday afternoon. So much for customer service.
5 years ago
Marks And Spencer has a
2.8
average rating
from
2,204
reviews
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