I have been an M&S card holder for several years. Love the sparks offers, and recently took advantage of the 20% off lingerie. Typically, I was wearing the wrong size bra, which prompted me to invest in new ... but I was shocked at how many women came to the fitting room asking for the bra fitting service - inline with this promotion, but the M&S attendant explained they were fully booked. The lovely "Jackie" M&S lingerie expert, was kind enough to help me (without an appointment), and as a result, I spent over £120. I really do feel that M&S Aintree Lingerie Department are missing out at this store in particular .... there was a non stop conveyor belt of ladies needing assistance.... with a shortage of staff, a shortage of changing rooms, and a shortage of appointments ? No criticism of the staff - Jackie was very professional indeed, helping as many as possible - However, those higher up the food chain would benefit by looking into this. Ive must also add : I was very disappointed that I didnt see the "Lorraine" (morning show host) Change & Check Breast Cancer awareness sticker? This is important stuff! It could be a life changer! It wouldnt be a bad idea to send staff on a breast awareness course whilst their at it - instantly, M&S are more than a bra fitting service, selling your wares.