Just collected a "prepared meal" from M & S Cribbs Causeway which proved to be merely 2 Gastropub meals put in a cardboard box. I could have picked these from the shelf myself without the seemingly inevitable long wait at understaffed Click and Collect. Then I visited the new "improved" Deli counter. Most of the items that were previously carefully served by a member of staff, after the inevitable wait, are now wrapped in cellophane. Otherwise there are large bowls of salad unprotected from customers' breath. Also please bring your own plastic containers in future. Obviously Marks and Spencer are dealing with the current retail crisis by employing fewer people and making customers do it themselves. How glad I am that I have discovered Morrisons Deli Counter and well staffed check out facilities