I went to the Marks n sparks in Ayr in Scotland on Tuesday 13/8/19. My mum and myself went upstairs to the women's underwater department we were looking to get fitted right for a bra size, we wandered around the whole top floor eventually after being from changing rooms to shoes to undertake and there being no staff we went to the customer help desk only to be told someone had just headed that way we get to them and are told bra measurements are done by appointment only. Fair to say we were disappointed lucky I've a supper mamma who made a few guestemets and we took a few to the changing room no staff there or to be seen so just went ahead got help from mum and she made a good guess. Quite a bad experience to be fair. Only for the love of mothers.