Wednesday December 4th I purchased a jacket for my daughter-in-law Lucy Bunce at your Eltham store. I was assisted by Rebecca, a very kind & helpful young woman, who found what I was looking for, a Per Una jacket. I couldn’t find it in the size needed & Rebecca found exactly what was needed for me. The jacket was out of stock online & in the M&S store in Cambridge. The receipt was sent with the jacket to my daughter-in-law. Our son was in London & we gave it to him to take to his wife Lucy. I have photos of part of the receipt which I had placed in the inside pocket of the jacket, but I don’t think the receipt ni is showing. I attach 4 photos of the jacket including one with a photo of the receipt. I must emphasise how VERY HELPFUL REBECCA WAS!