I’ve never ordered anything online from this store until this month. I ordered a Christmas tree which arrived in store in a very timely fashion the next day. No problem there. However I was extremely disappointed to find that not only was there no base to stand the tree up, it contained the wrong parts and it wasn’t possible to put the tree together at all. The packing of this product clearly had not been checked. I’m more disappointed that this was the case after ordering a tree from Next which never arrived at all and I’m still waiting for a refund. Very disappointing I’m afraid