Yes. My stepson who has asperger age 27 went to culver house store to buy a 30.00 voucher. He lost it in the store before leaving. He went back to the till to explain but to no avail. The store manager later became involved and didn't accept his honest version of what happened. I intervened. Made countless phone calls due to his innocence of not being told he needed an envelope to make sure the card wasn't lost! That store and that store manager said to me there is no discrimination! And said because of that they can do nothing. My stepson genuinely lost his 30.00 in that store. Ask yourselves, genuine customers. Would you see a young man with autism be ignored. He, Rob his name is. Phoned and phoned, met the store manager. Begged to be listened to. I later explained his asperger as well and that man, the store manager said. No we don't discriminate. Well actually they do. You imagine that happening to your family. I used to rate marks and spencer as trusting their customers but after I was told by the right now store manager that he has to just take what I said and does not discriminate! What do you all tell that young man with aspergers that was trying to buy his dad a present for Christmas. Well done marks and Spencer with your no quibble guarantee. Please support customers who are not scam artists.
4 years ago
Marks And Spencer has a
2.8
average rating
from
2,204
reviews
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