I was very disapointed after visiting m&s at the vanguards at monks cross today. I took my daughter for a bra fitting. They didn't have the stock, they measured her incorrectly, and to finish things off she was given a bra to try on that was 4 times to big yes it's true and unbelievable. I think the staff need to be retrained as this is not acceptable. I then took her to John Lewis where the staff were different again really helpful measured her to her correct size and we were able to purchase the goods. I did tell them about the bad experience I had and it didn't surprise them.