I ordered furniture in Feburary 2020 and paid over £1000 at the time of ordering. I have had four different dates for delivery and all have been cancelled and with the exception of the first date I have not been given a valid reason for the cancellation. I have attempted to speak to customer services by web chat, telephone and email and still have no date for delivery and no one from Marks and Spencer has contacted me unless I have initiated any communication. I am appalled at the incompetent customer service from what I have always considered a respected retailer having been a loyal customer for very many years. The fact that they have had my money for over four months without any good explanation is totally unacceptable and I am desperate to get an answer and my furniture. I certainly will not be making any significant purchases from this company in future.