I was a new client to massage envy and i had high exceptions. I requested a full body massage which i got the room was wonderful heated table music and very relaxing. I got a young man he had to be new as well. He was so soft and delicate like my 12yr old son. I was very disappointing, i didnt say anything because i thought it was maybe just a warm up at first then they would get into the deep tissue. I was i wanted a medium to hard touch. My body was aching so bad i knew he was going to get all the knots out. I didnt get any relief it couldnt get relaxed like when you normally get a massage you feel good they hit all your pressure points especially if they feel how tensed you are. I normally go to this place off 23rd $40 an hours and its amazing but unfountlly due to covid19 they shut down. I really dont paying more money if its worth it. I never in life will return unlesss another person can show me something different. I still tiped the guy i kept telling him harder and even though i am small he would not hurt me. Im really upset i finally treated myself and didnt get what i needed or wanted. Prove me wrong i will refer lots of people if not your on my bad list