Last Christmas, my friend spent $100 for me at Message Envy because they said they added an additional $20 gift card. So, when I came in for the massage service, they said that there wer totally $120 in my account. So, the 1st section cost me $60. They recommended coming in 6 month for the 2nd session at the same price ($60). But when I came back for the 2nd message, they said $20 in my account was expired. So, only $40 left. Meanwhile, they also said the hour rate increase from $60 to $85. I asked them if the $20 gift card had an expiration date why not let me use that first. I was not happy with their dishonesty, asked for returning the remaining money back, but they said you have to talk to the manager. I called the Sherwood Manager several times, finally reached her. She talked with a very cold tone by saying she cannot do anything since my friend spent money in Beaverton, a city in the same Portland metropolitan area. I had to call the owner and left a message. But the owner has never called me back. So, don't spend money there. Especially, during the holiday season, they tried to let you spend more money to get so-called gift card. But they play tricks. Vey unprofessional and dishonest business.