I have been a member of ME for OVER 12 years. The last 4-5 years (since Covid) There are never appointments available online or via their app, and if you call or go in they MIGHT be able to schedule you for something 1-3 months out! I have a bank full of paid massage credits (over 2 years’ worth) and I can’t get a decent appointment. But when you decide to cancel, they have the nerves to give you 60 days to use up all your credits how is that possible when you have to wait sometimes 2 MONTHS to even get in for ONE service. This company is nothing more than thieves. They take your money and do not have the ability to provide the services they are selling. If you try and cancel you will have 60 days to use your credits. Stay away for Massage Envy!!!