I have been using Massage Envy in different states for the last three years. They have exceeded my expectations for everything. Tiffany, the Manager of the Naples location, is always helpful if you need anything or have any problems or concerns. The staff that she’s hired are very friendly and professional. They provide excellent customer service always willing to find you a place on their schedule to make an appointment. I make my appointments months in advance, so that I know that I can see my masseuse, Joel. The staff at the front desk always greet me with smiles. I feel so welcome there. Each staff member is knowledgeable about me and know me by name they are all professional, but also very friendly. Joel has been giving me the absolute best deep tissue massages for two years. He is the best deep tissue masseuse I have ever had in my life from any massage business and any other deep tissue masseuse. Joel always gives me an 90 minute, Full body, excellent, deep tissue massage. He always exceeds normal expectations. He has to use his full body strength to do my 90 minute massage; head to toes. After my massage, when I’m getting ready to leave, I feel LIKE I AM FLOATING IN THE CLOUDS. I feel so relieved because he has taken the tension out of all of my spastic muscles. Joel makes me feel WONDERFUL!!