DO NOT SIGN UP AT THIS LOCATION, I REPEAT, DO NOT SIGN UP AT THIS LOCATION UNLESS YOU WANT TO BE PERMANENTLY TIED INTO A FAKE CONTRACT. My wife was a steady paying client for YEARS and wasn’t able to make a scheduled appointment on a particular instance due to a true emergency with us losing power in our home. They still charged her despite her trying to cancel. On top of the terrible customer service she politely asked for them to cancel her membership with them keeping 4 months of credits in their pockets and they literally denied her the ability to do so and said it wasn’t possible without a doctors note, a doctors note that would take 15 days to process which will still incur a monthly charge. When asked for a manager there was none, when asked for corporates phone number, they said they didn’t know (a quick Google search took care of that). We had to cancel her debit card and put a block on any charges made from Massage Envy because of their refusal to let her out of the membership. Come to find out they were still able to charge her on her Apple Card because of a random purchase she used it for TWO YEARS AGO. So they went back into her transaction history to find another payment option and charge her the $75. We are currently disputing the charge since she is no longer a member and having Apple put a block on their end as well. So if you’re willing to be tied to them for the rest of your life, by all means go ahead.