I am from out of town, scheduled a massage here and within a week they called to cancel because the therapist was going on an extended leave. They said they would keep my spot and see if another therapist could help. No one called, so I called them and they still didn’t have anyone. The week before my visit I still hadn’t heard so I made an appt elsewhere. I called Massage Envy to cancel but they said now they found someone so I agreed to stay with them and canceled the other one. 15 min before my appt they called to cancel again because the therapist was sick. No time to reschedule anything else for that evening. Very frustrated as this was in between 2 half marathons I was running and really needed it! Will never go here.