RUN do not walk out of Massage Envy. They are only concerned about bullying you into a membership. And not just me. I gifted my daughter a day at this place and they bullied her so to the point she NEEDED a massage when she left. When I tried to end the contract I was (almost physically) forced to sign - they didn't want to hear and did not care. I can see how they can branch out and franchise, if all they want is your money and do not have the basic customer concerns for any health, mental, physical or spiritual. I have had great experiences with Spa Castle.