This company is a scam, Such a shame with that name. I bought something online and they cancelled my order but not the payment of that order. I called them because I saw that the item was still available. They told me to order again that the first money would be payed back within 1 week and that the second order could be picked up at local Massimo store. Indeed the second order we could pick up at local store but from the first order we are still waiting for our money. When calling the customer service they tell it's a mistake of the bank .... But we did not use a master/visa/amex card just old plain debit payment..... €200 still waiting for it..... So my advice DO NOT ORDER ONLINE