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Terrible Customer Service I had a terrible experience with Massimo Ditto shop in Mercado mall jumeirah this evening 07/05/2023 The staff the toll men I forgot hes name ,he was was very rude the customer service was extremely poor, and I was treated disrespectfully by him When I asked for help to buy a suite I took it by my self and I did everything by my self he never respond to any request I ask both staff they were unresponsive and uninterested in assisting me with my purchase. I paid the suite of around 1878 dirhams they don’t even bother to explain about the tailoring that they don’t have or try to assist even I told them that I will write a bad review or I will talk to your manager tomorrow he was laughing at me and was not even care about writing a review or complain to he’s manager it looks he’s also frustrated warming there or maybe they don’t pay him I feel extremely disappointed and frustrated with my experience and will not be returning to this shop again. I would not recommend this shop to anyone looking for good customer service.
1 year ago
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Massimo Dutti has a 1.6 average rating from 87 reviews

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