Bought a skirt from them on 15 April which was too small it was a nightmare trying to return it. It was delivered by Royal Mail, but the bar code sent for returns couldn’t be scanned by Royal Mail. No clue on the website as to which courier to return it by. Contacted them via Messenger Customer service assistant Maja first said she would generate ate a new Royal Mail code. Then she said when the return was reviewed a courier would pick it up. When I asked why it had to be reviewed, no answer Phone number recorded answer in a foreign language then cuts off. Only reason I have given 2 stars is because now they have added a generate return on their website which they hadn’t before. Did that and I was email a new bar code which thank goodness was accepted by the post office I will not wait for weeks for a refund, as some pehave said happens, but will be contacting my credit card provider Will never be buyI got anything from this company again