This company is out to take advantage of customers. My dryer was making a loud squealing noise. Called and they came out the next day. I'm thinking "wow, this is great!" They arrived within the appointment window, took the dryer apart, and did their evaluation. The tech, "Frank," was very nice. Spoke broken English, but communication wasn't much of a problem. "Frank" hands me his phone, the guy on the line says it's the drum roller and Idler pulley kit that needs replace for $310 plus tax. I know dryers can be expensive to fix, but holy sugar! That's half the cost of the dryer. I don't have the money to replace currently, so I ok the fix. After everything's said and done, I'm talking to a family member who informs me the part (as a kit) costs $24!!!! I paid this company approximately $280/hr for labor. Don't trust them. Don't do business with them. It was quick work - we'll see if the dryer continues to work based on other reviews, but I totally got duped by them. Don't make the same mistake I did. And they can't even provide an itemized receipt.