Would leave 0 stars if possible.
£29 taken from my account for an item that cost £8.00, then a week later another £8 taken.
Have tried phoning... it just rings off, emailed many times... no reply. Have even been to the store, and tried calling the number on the door, as it wasn’t open as it said it would be... obviously, no answer.
I’m now going to go to the small claims court.
No doubt I will get the same “generated response” that all the other complainants have had to this review... “please contact us as we want to resolve your complaint...dur dur dur”...
they have no intention of doing any such thing as you cannot get hold of them anyway.
Absolutely shocking service, I will never use Matalan again.
3 years ago
Matalan has a
3.6
average rating
from
1,867
reviews
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