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Alison L
Placed click and collect order on 28/12/20. Received email to collect order then 2 days later another email to say order being posted. Since then 5 alternate conflicting emails, no telephone assistance available despite saying call CS. Now email saying i have to wait 10 days for refund. Chaotic service, will never shop at Matalan again.
3 years ago
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Matalan has a 3.6 average rating from 1,867 reviews

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Alice, Customer Support

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