I ordered (order no. 41459277) a denim shirt from Matalan in January.
Matalan sent me the WRONG shirt – totally different design and colour!
After considerable trouble trying to contact them via email, I returned the shirt to them at my own cost.
I asked for a refund of my return postage as it was MATALAN’s mistake that I was returning the shirt to them.
They have refunded the cost of the shirt to me BUT NOT the return postage.
They are ignoring my emails: no response whatsoever!
I advise everyone NOT to buy anything from Matalan: as far as I am concerned they are THIEVES!
Rubbish products and rubbish Customer Service.
You have been warned!
3 years ago
Matalan has a
3.6
average rating
from
1,867
reviews
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