I don't want to leave bad reviews but this store sadly takes the cake. I'll explain why.
1) Over the past month I've ordered items 3 times and each time they've cancelled my order. Why have it listed on the website? if you haven't got the stock, say it. Highly annoying when it happens over and over again and you've no idea if the thing you bought has been bought or not.
2) Processing times are slow. You have to wait up to a week to find out anything about your order (Mine were cancelled 3 times, but i still had to wait nearly a week to find that out)
On the pros side, they do fairly good sales and a decent selection of clothes it's just a shame they destroy their own rep by simply not having a website display the correct stock they have at the time of viewing like most other websites/stores.
3 years ago
Matalan has a
3.6
average rating
from
1,867
reviews
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