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Grumpy
Directed to a self service checkout, nobody to help just a staff member directing you to use self service. I managed to leave the store with a security tag on a jacket - now I will have to return to have it removed. I do not go clothes shopping expecting it to end in such a despicable way. I want to be served by a human not a computer!
3 years ago
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Matalan has a 3.6 average rating from 1,867 reviews

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