Could I start by saying I hate self scanning machines. So very annoyed that Matalan have turned all their tills to self scanning machines. I was treated very badly by two members of your Corby branch today. I was told that I couldn't use the only till with a person on it because they don't take cards on that machine. On that occasion I was eventually served by a lovely lady. Today I was treated very badly by a young girl who talked at me and would not listen to me. She stomped off wouldn't give me her name. Another member of staff came over and said to me that she would ask me to leave if I abused her staff. I can assure you that I have two daughters of similar ages to the two shop assistant that I dealt with today and wouldn't want my daughter's to be abused by a customer. You lost a sale of over £150 in your Corby branch today. I would be more than happy for you to review the CCTV footage of my encounter today. Come on Matalan bring back manned tills and do some customer service training.
3 years ago
Matalan has a
3.6
average rating
from
1,867
reviews
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