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Sharon W
Placed order 25 August also paid the £1.99 for express click & collect. I received email on 26 August to say order been dispatched. Nothing since, I tried to email customer services and j Hargreaves the MD. Both emails bounced back saying cannot deliver. So I rang customer services on 31 August the lady said she would get straight on it and I'd receive email with update. Surprise surprise- still nothing. Its absolutely disgusting and unacceptable customer service. I wanted outfit for last weekend. Nothing. Hoped maybe could wear this weekend, not looking good 😕 I'll never buy online again with Matalan. A little communication goes a long way
3 years ago
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Matalan has a 3.6 average rating from 1,867 reviews

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