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Rebecca G
Shocking customer service. I ordered a jacket online (because I live no where near a store) it arrived with a security tag attached. I contacted the company explaining the situation and after a few emails between me and them, they refused to pay for the cost of a return and all they would offer me was a 10% off voucher! Something you can find anywhere online.
3 years ago
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Matalan has a 3.6 average rating from 1,867 reviews

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