Ordered some baby clothes using a refund card from Christmas gifts that were too small and also my own money. Vests arrived burst out of packet and with one missing. They insisted on only refunding the refund card even though I no longer had it, told me that was my problem because I was “told the terms and conditions when I bought the gift card” I didn’t buy it, I was told nothing of the kind and why not just refund me the part I paid with cash?? Months of emails. Given up. Absolutely garbage customer service.
2 years ago
Matalan has a
3.6
average rating
from
1,867
reviews
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