If I could give no stars I would.
Customer care is customer don't care.
I tripped in a pothole outside matalan
And needed assistance with a chair and a drink which there wasn't any to help me as I felt pain.
A report was filled out and I complained that there wasn't anything to help me in store.
Customer don't care service turned it on me and said I declined all refreshments,a chair abd bandages.REALLY!!!! talk about gaslighting me.reversed on me.and I called several times so I can say that I wasn't lying
And could someone ring me.
3 weeks on and I'm left as a liar.
They really do not care.i csn never shop there again. No empathy. I was glad to get out of there yo get my own drink with my friend who was driving sbd lucky she was.
One unhappy customer.
1 year ago
Matalan has a
3.6
average rating
from
1,867
reviews
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