Customers service is a total disgrace - I honestly would write a review but in this instance I will - Having brought a product from the website, i was happy that this product was available, so I ordered 2. On receiving the product, one was damaged. I called, and explained that this is not acceptable. I had to send in a picture of the damaged product on the very same week. After 3 weeks NO ONE CONTACTED ME. what a disgrace. I am and still with the same damaged product. Eventually on the 4th week, i called again only to be told that there is a charge for the product to be picked up disgusting.
I WILL NOT BE PLACING ANY FUTURE ORDER, AND I WILL INFORM OTHER NOT TO SHOP THERE ALSO - What a disgusting company policy
8 years ago
Matalan has a
3.6
average rating
from
1,871
reviews
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