*****NEVER ORDER FOR HOME DELIVERY*****!!!!
I ordered a dinner service for home delivery. The delivery team are obviously complete retards, firstly they wrapped part of it with bubble wrap and put the items in a sealed bag, (what sort of twat puts crockery in bag), the second parcel was boxed and covered in tape stating "fragile", the box looked like someone had deliberately kicked the shit out of it when it turned up.
I reported the fact that part of this service was broken and was told they would refund it, two phone calls later and twatalan finally managed to get the refund right. But i am now stuck with only part of what i ordered.
After this i was still waiting for the other part of the dinner service to be delivered, again two phone calls later and i get told it was sent back to the depot.(No doubt because the twats in the warehouse think its funny to kick the shit out of parcels marked fragile).
I now have to piss about 5 days before christmas trying to salvage a dinner service for christmas day!!! and Twatalan customer service are just a bunch of imbeciles who care nothing for customer care!
I will never buy anything again from this god awful company and i will be telling as many people as possible how rubbish they are
7 years ago
Matalan has a
3.6
average rating
from
1,867
reviews
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