It was a shambles from start to end and I have been completely messed around.
Firstly you wanted to charge me a ridiculous amount for delivery and then you couldn't get that right. I opted for delivery on Monday 5 March. You then said on 15 February that it would be delivered the following day. I made arrangements for my Mum to go to my house but you cancelled in the morning.
I then didn't hear anything so I called you last Friday and was assured by Isaac that it would be delivered on Monday. He was also going to speak to the warehouse and call me back if there was a problem.
Again I didnt hear anything until an email at 3am on Monday morning saying it would be delivered on Tuesday. My boyfriend had arranged to stay at home on the Monday by that point. I then glad to arrange for someone else to accept delivery on Tuesday.
7 years ago
Matalan has a
3.6
average rating
from
1,867
reviews
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