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Anonymous
Made an online purchase on August 12th for cheap holiday goods, received an email on 16th to say delayed due to high demand. I made more than 10 phone calls to try and resolve and was constantly fobbed off saying that courier has goods and can't issue a refund until courier is found. Thank god for PayPal I have now received a full refund today and will never shop at Matalan ever again!!!! Please Avoid if you want your goods to ever arrive.
6 years ago
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Matalan has a 3.6 average rating from 1,867 reviews

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