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Gemma B
Hi I placed an online order on the 24th of November I contacted matalan to receive an automated response stating the deliverys are very busy and that my delivery would be getting to me, I waited 6 days for my items which finally arrived on the 30th November, I think it's disgusting that 1 I never received an confirmation e-mail after placing my order through matalan and 2 I have yet to receive an e-mail confirming everything. The things I ordered are great I haven't got an problem with them but the customer service is appalling.
5 years ago
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Matalan has a 3.6 average rating from 1,867 reviews

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