Very unhappy with the next day delivery service. I usually use the click and collect but as I needed the items in a rush, and have lots to do, I decided to pay the extra and use the next day service. However, I find I am at the mercy of the Hermes self employed delivery drivers, and in my area that means, young mums working after school pick up or students working after lectures or finally driven individuals hungry for extra cash who deliver parcels enroute to their “real” job. So as I type this I just might stand a change of getting my next day delivery by 4pm which I think is completely unacceptable. Royal Mail’s next day is before 1pm and I think that is a standard that is normal, so people can go about their lives, not be waiting around all day. Whilst I like Matalan really I do, I absolutely detest Hermes. So clearly I won’t be using this service again. Very very disappointed indeed.