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Anonymous
Shocking experience with Head Office customer services. Even store staff exasperated by the inability of Head Office to ratify store decision. Seem to take an approach of "we don't believe you", so let's start from there. Absolutely clueless how to deal with customers. Head of their customers services seriously needs to understand the importance of people skills.
4 years ago
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Matalan has a 3.6 average rating from 1,867 reviews

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