Unprofessional with no customer service or care.
After endless trying to get sense from those clearly lacking some, I finally was advised someone would be contacting me. However sadly yet again they’d misunderstood what was required. So with that I went back to them. I commented that someone had remarked that if they didn’t respond they’d in fact go to the store and damage stock items. I advised that I wouldn’t myself do something like that.
Now from that I’ve been told that as I’ve implied or made a threat as far as Matalan are concerned the previous horrific service by Matalan is no longer a matter they’ll look into. You couldn’t make this rubbish up.
Just a dinosaur in the retail world, and as such I look forward to their extinction.
4 years ago
Matalan has a
3.6
average rating
from
1,867
reviews
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