This is a copy of the review O sent to Matalan following my recent purchase from them It was deemed not printable as it did not meet the guidlines "The product itself is great value for money and well made. The service however was not so good. I ordered 2 pairs of these and knowing someone would be at home the next day I paid for next day delivery. The order was placed at 11.30 in the morning and I received an email at 02.00 hours the following day saying they had been dispatched. This meant they did not arrive on time and there was nobody at home to accept delivery. There was no explanation or appology from Matalan. as I said happy with the product but not the service" Can anyone tell me why please. Ifthey only want positive reviews then try offering a positive service. Dont offer and charge for a next day delivery if you can't provide it. PLease do not blame Covid 19 as I ordered from 4 companies on the same day all offering next day delivery. 3 managed it 2 of them using the same courier that Matalan do