Almost 2 weeks ago a friendly salesman came to my door and offered a sample of their milk, he took my phone number and address. Next Monday they have delivered the milk and from then on they called multiple times every day and text every day after asking for my card details. I kept telling them I don't have time during the day as I am working and very busy at work. I was already disappointed as the sample turned out wasn't free, they said they don't do free samples. They kept harassing me until I've made the payment through the online account. That time I was already very upset with how pushy and aggressive they are so I have emailed them on Friday that I just want to cancel with them and asked them to delete my details. Despite the fact I told them I don't want another delivery they have delivered the product this morning.
I have already sent them several emails to make them understand I cannot call or receive calls during their working hours and frankly they are advertising themselves on their website as "CANCEL ANYTIME, NO COMMITMENTS" I shouldn't need to call to cancel should I? On top of all this their customer care representative Connor W addressed me with a "Hey" when responded to my email. I have found this very rude.
I have not signed any contract/agreement, if I tell them I want to cancel/discontinue they should respect it and delete my account.
I do feel it is unethical what they are doing and actually against the The Consumer Rights Act 2015. I am seriously considering to report them to the relevant authorities.
I am the same as someone previously said, I never write reviews but want people to know my experience so that they can avoid them in the future.
6 months ago
McQueens Dairies has a
2.3
average rating
from
254
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.